Shareholder Resources / Manage Your Account / Account Balance

Account Balance

Your account balance is available from a variety of convenient sources. For 24 hour, 7 day a week service, use either CRM’s Account Access on this Website or the voice response system available by dialing toll-free 800.276.2883. Additionally, customer service representatives are available to provide account information from 8:00 a.m. to 6:00 p.m. eastern time, Monday through Friday toll-free at 800.276.2883.

For details on how to obtain your current account balance online click below, for other options please scroll down:

  • Access your account online.
  • Shareholders who purchase CRM Fund shares through one of the No Transaction Fee (NTF) programs offered by major discount brokerages, such as Charles Schwab Mutual Fund OneSource®, Fidelity FundsNetwork® and TD Waterhouse Mutual Fund Network, are able to obtain account information only from their NTF provider.

Call a Customer Service Representative

You may obtain current account information from an CRM Funds Customer Service Representative during normal business hours, Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time. Follow these two steps to reach a representative:

  • Dial 800.276.2883
  • Press 3 to speak with an CRM Funds Representative

Call the Automated Voice Response System

The Automated Voice Response System is available 24 hours a day, seven days a week. Only touch-tone telephones may access this system. Also, you will need your Social Security Number and your PIN (personal identification number) to gain access. If you have not used the automated system before, you will have the opportunity to create a PIN after entering the system. Here’s how to access the system using your touch-tone telephone.

  • Dial 800.276.2883
  • Press 1 to enter the automated system

How to read the mutual fund listings

Generally speaking, these are the four columns of information most common in the listings.

  • The first column lists the abbreviated name of the fund.
  • The second column shows the NAV per share for the previous business day. A shareholder would receive that day’s net asset value, but depending on the class of shares owned and the distribution channel, may be subject to additional service organization expenses.
  • The third column shows the change, if any, in the NAV from the previous trading day. Any change, up or down, reflects the change in value of the fund’s portfolio holdings. Note: A special footnote may indicate that the fund has paid a dividend, which reduces the NAV.
  • The fourth column shows the year-to-date (YTD) percentage change for each fund, assuming reinvestment of all distributions.

Some papers and publications will offer or substitute other information such as the expense ratio, sales charges, if any, and distributions. Each publication provides an explanation of their listings and how to read the table.

How to read your account statement

Account statements are produced after the close of each calendar quarter (March, June, September and December) and to confirm purchase and redemption transactions. Continuing, automatic transactions, such as a monthly Automatic Investment Plan purchase, are confirmed on your quarterly account statements. Your Account Statement provides:

  • Your current account registration and mailing address
  • Your account share balance
  • Your account dollar value
  • Your recent account transactions

You should consider the investment objectives, risks, charges and expenses of the Funds before investing. You may obtain the prospectus here or by calling 800.276.2883. The Funds are subject to risks, which are described in the prospectus. In particular, when compared to mutual funds that focus on larger capitalization companies, shares of the Funds may be more volatile because of the focus on smaller capitalization companies, which may have more limited product lines and fewer capital resources. The Funds’ value investing strategy also involves risks. Value stocks can perform differently from the market as a whole and can be undervalued by the market for long periods of time. You should read the prospectus carefully before investing.